How it works:
To deploy a chatbot, the first step is to identify why users would chat your brand and create a conversation model that will answer those questions.
Once we’ve charted the likely conversational pathways, we then implement the chatbot and start growing an opt-in broadcast list. The same chatbot blueprint can be run on your website, and through Facebook Messenger – saving set-up time and accelerating list growth. We can even run Facebook ads where conversations are initiated by commenting on a post.
That’s just the beginning. From there, we continue to create content to distribute and blast to our newly built list. Just like an email list, your chatlist becomes another reliable channel with which you can distribute your message.
Brands have reported this percentage of improvement in customer satisfaction after deploying a customer service chatbot:
Want to get in touch?
Drop us a line.
Hello, my name is
and I'm interested in . . .